Darrell Shaw attributes the impressive growth of Reliable Crane to a core focus on people and empowerment. From selecting the right team members to fostering an environment of open communication, Shaw has built a company culture that values every voice. "I’m not the smartest guy in the room," Shaw admits, "but allowing people to have a voice gives them empowerment." This culture of inclusion and trust, he believes, has propelled Reliable Crane to become one of the top 30 crane companies in the United States in under a decade.

Shaw’s narrative includes a turning point that marked Reliable Crane’s rise: a call to provide cranes for the Wilshire Grand project in Los Angeles, the tallest high-rise on the West Coast. Despite being a relatively small player at the time, Shaw’s experience and confidence secured the $11 million job, which put Reliable Crane “on the map.” Reflecting on this achievement, he underscores the importance of preparation, trust in his team, and a willingness to bet on their collective expertise. "That’s really all you can hope for," he says, "to pay attention, be prepared, and support your people."